About this notice
This notice explains how Commodity Centre Group handles information in connection with the Cais3y marketing website. It does not cover personal data processed within a customer's Cais3y software deployment, which is governed by the relevant service arrangements and notices.
Information on this website
When you visit, the web server and hosting provider may process technical information such as your IP address, browser information, requested pages and access times to deliver and protect the website. Your browser also sends the information needed to request pages and images.
The contact form is not connected to a submission service. Information entered there is not transmitted or stored by the website. Your browser may offer its own autofill features. If you contact us separately by email, we receive the information you choose to send.
Why we use information
We use technical information to operate, maintain and secure the website. Where data protection law requires a lawful basis, we rely on our legitimate interests in providing a reliable and secure service, subject to your rights. We use correspondence to answer questions and discuss our services, relying on legitimate interests or steps you request before entering a contract, as appropriate.
You can object to processing based on legitimate interests. We will consider your objection in accordance with applicable law.
Cookies and choices
We store your cookie preferences for 180 days after you make a choice. No analytics or advertising services are currently installed. Optional preferences are off unless you choose otherwise. You can change your choice through Cookie settings in the footer. See our Cookie Policy.
Service providers and sharing
Website hosting providers process technical information needed to deliver the site. Email providers process correspondence sent through their services. We do not sell personal information. We may disclose information where required by law or reasonably necessary to protect legal rights.
Retention
The preference cookie expires after 180 days, or earlier if you delete it. No contact-form submissions are stored. Hosting-log retention depends on the hosting service's settings; the applicable period will be confirmed before online enquiries are enabled. Correspondence is retained only as long as needed to answer the enquiry and meet relevant business or legal requirements, then deleted or anonymised.
Security and international processing
We seek to restrict access to personal information to those who need it. No online service can guarantee absolute security. Hosting and email providers may process information in countries other than your own. Where applicable law requires safeguards for international transfers, those safeguards must be established for the services used.
Your rights
Depending on applicable law, you may request access, correction, erasure, restriction or portability of your personal information. You may object to certain processing and withdraw consent where processing relies on it; this does not affect lawful processing before withdrawal. Some rights are subject to conditions and exemptions.
You may complain to the data protection authority in your jurisdiction. In the UK, this is the Information Commissioner's Office.
Contacting us
Commodity Centre Group is responsible for this website.
A dedicated privacy contact address will be published here before the online enquiry service opens.
Changes to this notice
We will update this notice when the website's information practices change, including before enabling enquiry submission or introducing third-party tracking services.